A Leap Forward: Hinckley & Rugby Introduces a Revolutionary Broker Portal
In an exciting development for mortgage advisers, Hinckley & Rugby Building Society has unveiled its new Broker Portal, which is set to transform the intermediary experience. This upgraded platform promises to deliver a faster and smoother journey for brokers, enabling them to streamline their interactions with the lender.
Innovative technology enhancing broker experiences.
The new portal, developed in collaboration with Sopra Banking Solutions, is equipped with advanced features designed with broker feedback in mind. Key enhancements include: an instant decision in principle (DIP) feature, allowing brokers to obtain quick responses, and the added flexibility to amend previously submitted DIPs. Additionally, the portal facilitates a full mortgage application process and offers a secure messaging system, enabling seamless communication between brokers and the mutual.
Effortless Case Management
Brokers will find that the portal offers clear visibility on the progress of each case, along with an easy upload mechanism for all necessary documentation. The inclusion of ESIS production (European Standardised Information Sheet) represents another significant upgrade, making it simpler for brokers to manage their clients’ mortgage applications efficiently.
Laura Sneddon, head of sales and distribution at Hinckley & Rugby, expressed her enthusiasm, stating:
“I have no doubt that the new broker portal will be welcomed by intermediaries. It’s vital for lenders to put in place technology that makes the application process easier and faster, and that’s precisely what this portal does.”
Technology reshaping the mortgage landscape.
Prioritising Broker Needs
Sneddon further highlighted that the platform has been designed with broker feedback at its core to ensure it meets the real-world needs of advisers. “As a forward-thinking mutual, we are committed to integrating technology that can make a material difference to brokers and their clients,” she added. This strategic approach underscores the institution’s commitment to creating an environment where brokers can thrive while effectively serving their clients.
A Collaborative Effort for Innovation
Sopra Banking Solutions has played a crucial role in this development. Paul Walton, head of client delivery for the UK and Ireland at Sopra, pointed out the significance of this partnership:
“The SBS team is proud to have supported HRBS on their transformative digital journey, leading to the launch of a cutting-edge online portal that redefines client engagement.”
Walton further elaborated on how their collaboration illustrates a shared commitment to delivering innovative banking solutions. As financial technologies continue to evolve, the importance of such partnerships cannot be understated, particularly in an industry increasingly driven by digital experiences.
Collaborative efforts shaping the future of banking solutions.
Conclusion
The launch of the new Broker Portal by Hinckley & Rugby represents a significant stride forward in addressing the challenges faced by brokers in the mortgage industry. With an emphasis on speed, efficiency, and responsiveness, this innovative solution is poised to enhance the broker-client relationship and streamline the entire mortgage application process. In a time when technology is paramount, Hinckley & Rugby is setting a benchmark for others in the industry to aspire to.
